- Cake Boxes
- Cake Boards
- Cake Cases
- Cake Collars
- Cake Decor
- Cake Domes
- Cake Drums
- Cake Packs & Pods
- Cake Trays
- Coffee Cups - Holders and Trays
- Deli Containers and Souffle Cups
- Disposable Cutlery & Drinking Straws
- Foil Containers - Plates - Bowls
- Food Boxes
- Greaseproof Paper Circles - Baking Parchments - Waxed Paper
- Heat Sealers
- Hygiene Gloves - Aprons- Hairnets - Hygiene Food Safe Wipes
- Kitchen Foil and Cling Film
- Microwave Containers
- News Offcuts
- Paper Bags
- Paper Plates
- Paper Towels
- Piping Bags
- Pizza Boxes
- Plastic Carrier Bags
- Plastic Drinking Cups
- Plastic Pudding Bowls
- Polythene Bags - Polypropylene - Cellophane Rolls - Bag Sealer
- Rubble and Refuse Sacks
- Salad Containers
- Sample Packs
- Sandwich Packs
- Soup Containers
- Stretch Wrap - Cardboard Boxes - Bubble Wrap
- Tamper Evident Containers
- Tin Liners
- Thermal Chip n Pin Rolls
Terms & Conditions
The following terms and conditions below cover the sale of goods from RPC Suppliers Limited trading as RYE-PAC ("the Company") to you ("the Customer").
A.0) 0% Zero VAT rate
There are two ways for us to apply 0% VAT
Option 1: Sign up to our website here and then send us your email address that you have used to registered with our website. Please also send us your VAT number, company name, company address details. Once we have checked the details are eligible for 0% rate vat, we will then apply the 0% VAT rate to your online account for you to make future orders via our website with the vat charged at 0%.
Option 2: Place the order and pay the VAT, then send us your valid european VAT number via the order notes or via email to firstname.lastname@example.org - we will refund the VAT and assign 0% VAT to your online account for you to make future orders via our website with the vat charged at 0%.
A.8 We try our best to make sure all pricing and descriptions of our products are correct, in an event that a price or descriptions is incorrect we withhold the right to not sell the product or service.
A.9 RYE-PAC uses many manufacturers and suppliers, we cannot be held responsible for delays in service to our company, nor product changes which we have not be notified about, for example changes of colour or construction of any product.
A.10 RYE-PAC discounts and voucher codes, all customers who use our discounts and discount voucher codes, much be a registered member of the website to be able to receive or enter a discount voucher code. RYE-PAC holds the right to refuse any discount code or withdraw its discounts and discount codes at anytime.
A.11 Language translate: RYE-PAC and BuySmiths use Google translator for the language translator for the websites. RPC will hold no responsibility for the mistranslation of any word, product, description, diction, or correct manner that may display if Google translator was to show any. RPC holds the right to withdraw any product and refuse return of any product if a mistranslation is found.
Delivery and Title
B.4 All delivery dates are estimates only and the Company can not be held liable for any delay in delivery of the goods howsoever caused.
C.1 By using the red 'Back Order' button you accept that the product will be sent as a back ordered item (UK MAINLAND ONLY), and can take anytime between 1 to 4 weeks to arrive depending on the stock availability. If outside of UK MAINLAND delivery the order will be held until all products are available for your order, before we can dispatch the order to you. This is due to the delivery costs involved in sending multi-delivery outside of the usual UK mainland delivery service provided by our courier. If the product you have accepted to back order becomes a discontinued product during the back order period, we will notify you via email or phone. We do not accept any responsibility for loss of business, custom or cost during or from the use of the back order feature.
F.2 The Customer must notify the Company in writing by letter, fax or email within 7 working days of delivery.
F.4 Please note that if you wish to cancel your order once dispatched, this is only possible in accordance with the procedure given here. Simply refusing delivery of your parcel is not in accordance with these terms and conditions.
F.5 On receipt of the goods by the Company the Customer will receive a credit, exchange or refund to the total value of goods returned subject to the goods being returned in an unspoilt, saleable condition. Refunds take 4-7 working days to be processed
G.3 The Company will inspect the goods returned and if no defect is identified the goods will be returned to the Customer at the Customer's cost.